Zendesk is a customer service platform. It’s designed for companies that want to create customer relationships that are more meaningful, personal, and productive. We start by helping companies provide great support and then mature with self-service and proactive engagement.
Proudly 100% New Zealand Owned and Operated Hitech has been trusted by 100’s of New Zealand businesses for over 12 Years. At the core of our culture is engineering. Engineering sets us apart as we consistently challenge the industry status quo, driving innovation which results in better services and therefore outcomes for clients.
We specialise in providing a wide range of ISP, telco and infrastructure services. Directly supporting our clients both locally in New Zealand and internationally.
Our clients trust us to help keep their businesses running. We take pride in working alongside our customers to build rewarding and collaborative relationships and business solutions for the long-term.
Founded in 1997, the Customer Service Institute of Australia is the country’s leading independent customer service organisation. CSIA believes that great customer experience is fundamental to every business, and supports organisations and individuals with best-practice know-how, international recognition and practical support. The goal of the Institute is to help people see the world through a customer lens.
Our website URL is www.csia.com.au.
CX Central is Australia’s most trusted website for contact centre and CX professionals providing articles, guides, podcasts and industry news as well as great resources including an industry events calendar, CX glossary and business directory. Visit CX Central
We’ve also just launched our new CX Connect service, the smart sourcing solution for CX and call centre related products and services connecting you to outsourcers, consultants, technology suppliers and more. Visit CX Connect for more details.
Matchboard is the smart way to find suppliers to meet your Customer needs. Simply enter your needs for a product or service in our free-to-use website and, presto, get matched with vendors who can help.
From service design consultants to customer feedback platforms, from data hosting and segmentation to omni-channel cloud technology solutions…gone are the days of wading through search engine results and spending weeks on research to locate who’s who in the market.
Since its inception in 2012, Matchboard has served 1500 clients as a trusted, independent source for vendor recommendations in the Customer space.
Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience.
Interested in becoming a CXPA member? Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession. Sign up to be a CXPA member and receive access to educational webinars, members-only resources, and much more.